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Why is it slow?
  1. Why is my download slow?
    Download speeds can be affected by many factors.
       - the speed of your computer's processor
       - how much memory your computer has
       - how fast your internet connection is
       - how much traffic is on the internet
         and so on

    Note - we recently upgraded our website to very fast and reliable connections.

  2. What are "high speed" connections?
    If you have a broadband, dsl or cable modem, then your computer should be able to handle the videos tuned for high speed connections. They are much larger files, but the size and quality of the stitch videos is higher. Note that it may take several minutes to download some stitch videos.


More Help

  1. Where can I get more help?
    Send an email to the webmaster (at hassdesign).

    Be sure to include:

       - describe the problem
       - describe what you do or type, and what happens
       - the kind and type of computer you have
       - which operating system and browser version are you using



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